Privacy Policy

2. Information We Collect

We collect the following types of information:

• Account information: When you sign up via Google, we receive your name, email address, and profile picture.
• Connected social accounts: When you connect Instagram, TikTok, or YouTube, we access your public profile and content performance data (views, likes, comments, shares) through official platform APIs.
• Content URLs: URLs you submit for tracking, along with publicly available performance metrics for those posts.
• Usage data: How you interact with our service, including pages visited, features used, and session duration.

3. How We Use Your Information

• Provide, maintain, and improve our service
• Display content performance analytics in your dashboard
• Automatically refresh stats for your tracked content
• Send service-related notifications and updates
• Respond to support requests
• Detect and prevent fraud or abuse

4. Data From Social Platforms

We only access publicly available data from social media platforms. For connected accounts, we use official APIs with permissions you explicitly grant. We never ask for your social media passwords. You can disconnect your accounts at any time from your settings.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Third-party services that help us operate (hosting, analytics, email).
• Legal requirements: When required by law or to protect our rights.

6. Data Security

We use industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

8. Cookies

We use essential cookies to keep you logged in and functional cookies to remember your preferences. We may use analytics cookies to understand how you use our service.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent for data processing

To exercise any of these rights, contact us at support@trackcontent.ai.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@trackcontent.ai.